Qua­li­ty assu­rance is an inte­gral and indis­pensable ele­ment of our work. The effec­ti­ve and effi­ci­ent assu­rance of qua­li­ty is a mul­ti-dimen­sio­nal pro­cess. It includes struc­tu­ral, orga­ni­sa­tio­nal, tech­ni­cal, per­son­nel-rela­ted, and lin­gu­i­stic aspects.

We use Tra­dos pro­ject manage­ment and trans­la­ti­on soft­ware from SDL to help us pro­du­ce ratio­nal trans­la­ti­ons with con­sis­tent ter­mi­no­lo­gy and lin­gu­i­stic accu­ra­cy throug­hout. Asi­de from its many other bene­fits, the Tra­dos sys­tem means we can crea­te spe­ci­fic glos­s­a­ries and app­ly your own cho­sen terminology.

To ensu­re the top-qua­li­ty natu­re of our work, we app­ly a dou­ble veri­fi­ca­ti­on rule incor­po­ra­ting the use of nati­ve spea­k­ers. This means that trans­la­ti­on work is strict­ly per­for­med by nati­ve spea­k­ers, and the resul­ting docu­ment is sub­se­quent­ly always pro­of-read by a pro­fes­sio­nal­ly qua­li­fied colleague.

Confidentiality & data protection

It goes wit­hout say­ing that we will always tre­at all of your mate­ri­als and docu­ments as strict­ly con­fi­den­ti­al, whe­ther they be sub­mit­ted in an elec­tro­nic or ana­lo­gue format.

If reques­ted, we can sign your own non-dis­clo­sure agree­ment. If you do not have one alre­a­dy, we can prepa­re an NDA spe­ci­fi­cal­ly tail­o­red to your con­fi­den­tia­li­ty requi­re­ments. Plea­se ask us if you would like to use this service.

If the mat­ter neces­si­ta­tes that you con­sent to other par­ties having access to the mate­ri­als you have pro­vi­ded to us, we will only grant such access after we have crea­ted con­trac­tu­al safe­guards to ensu­re the­se par­ties are bound by a simi­lar non-dis­clo­sure obli­ga­ti­on. We’d be glad to dis­cuss the details with you.

We do, of cour­se, ope­ra­te in accordance with the legal requi­re­ments set out in the Euro­pean Gene­ral Data Pro­tec­tion Regu­la­ti­on (GDPR) and the Ger­man Fede­ral Data Pro­tec­tion Act (Bun­des­da­ten­schutz­ge­setz, BDSG). Plea­se see our Data Pro­tec­tion Noti­ce for other details, espe­ci­al­ly your rights as a ‘data subject’.

Any questions?

Would you like to learn more about our qua­li­ty assu­rance or data pro­tec­tion safeguards?

We will be hap­py to ans­wer your questions.